Just Saab is what every dealership should strive to be. I've worked with a number of high-end dealerships around Cincinnati -- Audi, BMW, M-B, Volvo -- and JS truly sets the standard of performance. The sales and service departments are staffed with knowledgable, friendly, professional employees, all who have a "make it right" attitude. My most recent Saab (a really nice used 9-3 convertible) was purchased from AJ, who quickly answered my questions (there were many), gave me a very fair price on my trade-in (another Saab convertible), and completed the transaction cleanly, professionally, and with no surprises (not a usual experience at other dealers). And, having worked with the Just Saab service department for several years, I can assure you NO ONE will touch my newest Saab except the Just Saab service department!